This Privacy Policy was last updated on March 3, 2026.

1. What Data We Get.

We collect information in three main ways:

A. Data you provide directly

• Account information (name, email, phone, password)

• Profile details (photo, goals, learning preferences)

• Payment details (processed by secure payment providers; we typically do not store full card numbers)

• Course/ coaching participation (assignments, quiz results, worksheets, reflections)

• Messages and support requests (chat, email, feedback forms)

• Community activity (comments, posts, reactions) if you use group/ community features

B. Data collected automatically

• Device and technical data (device type, browser, IP address, operating system)

• Usage data (pages viewed, time spent, clicks, course progress, session logs)

• Approximate location (based on IP; if you enable device location, you control it in your settings)

C. Data from third parties you connect

If you connect third-party services (e.g., Google login, Zoom, calendar tools, analytics, community tools), we may receive limited data from them depending on your settings and permissions.

2. Data You Provide to Us

Depending on how you use the Services, you may provide:

• Registration and identity info (to create and manage your account)

• Learning/coaching info (goals, reflections, milestones, progress tracking)

• Communication content (messages to coaches, instructors, or support)

• Purchase info (billing contact details, subscription status, invoices/ receipts)

Note: If you share personal or sensitive details in coaching reflections or messages, you are choosing to provide that information. We recommend avoiding sharing highly sensitive information unless it’s necessary.

3. How We Get Data About You

We use common technologies to operate and improve the Services, such as:

• Cookies and similar technologies (to keep you logged in, remember preferences, and measure performance)

• Web beacons/pixels (to understand engagement with emails and pages)

• Analytics tools (to improve user experience and course effectiveness)

• Advertising tools (only if applicable; you may be able to opt out – see Section 5)

4. How We Use Your Data

We use your information to:

• Provide and deliver courses, coaching programs, and platform features

• Track learning progress, completion, and engagement

• Communicate with you about your account, purchases, course updates, and support

• Send relevant reminders and notifications (including push notifications if enabled)

• Personalize learning/coaching recommendations (where applicable)

• Maintain safety, prevent fraud, and enforce policies

• Improve content quality, teaching effectiveness, and platform performance

• Comply with legal obligations (tax, accounting, regulatory requirements)

5. Your Choices and Controls

You have options to manage your data:

A. Marketing emails
You can unsubscribe using the link in marketing emails or adjust your account preferences.
Even if you opt out of marketing, we may still send transactional messages (purchase confirmations, important policy updates, service notices).

B. Cookies and device controls
Your browser/device may allow you to manage cookies and local storage. If you disable certain cookies, some features may not work correctly.

C. Updating your account information
You can update many details by logging into your account. If you need help, contact us at shopnilacademy2u@gmail.com.

D. Advertising preferences 
If we use advertising providers, you may be able to opt out of interest-based ads through industry opt-out tools (availability depends on your region and providers).

• To stop receiving promotional communications from us, you can opt out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, and notices about our policies.
• The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared. You can manage Adobe’s LSOs through their Website Storage Settings panel.
• To get information and control cookies used for tailored advertising from participating companies, see the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance, or if you’re located in the European Union, visit the Your Online Choices site. To opt out of Google’s display advertising or customize Google Display Network ads, visit the Google Ads Settings page. To opt out of Taboola’s targeted ads, see the Opt-out Link in their Cookie Policy.
• To update data you provide directly, log into your account and update your account at any time.

6. Children’s Privacy

Our Services are not intended for children under 13 (or under 16 in the European Economic Area).
If we learn that we have collected personal data from a child under the applicable age, we will take reasonable steps to delete it.

7. Sharing of Data

We may share data only as needed for legitimate business operations, such as:

• Service providers (hosting, analytics, email delivery, payment processing, customer support tools)

• Instructors/ coaches (only where necessary to provide your courses/ coaching and support)

• Legal and safety reasons (to comply with law, protect rights, prevent fraud, or respond to lawful requests)

• Business transfers (if the business is merged, acquired, or reorganized – users will be notified as required)

We do not sell personal information in the ordinary sense. If laws in your region define “sale” or “sharing” differently (e.g., certain ad-tech activities), you can contact us to exercise applicable rights.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system can be guaranteed 100% secure.

9. Data Retention

We keep data as long as needed to:

• Provide the Services

• Maintain legal and financial records

• Resolve disputes and enforce agreements
  When data is no longer needed, we delete or anonymize it.